Frequently Asked Questions
Orders are dispatched within 1–2 working days of confirmation. After that: Lahore 1–2 days, rest of Punjab 2–3 days, Karachi, Islamabad, Peshawar and Quetta 2–4 days, and smaller towns 3–5 working days.
None. Delivery is free across Pakistan on every order. The price on the product page is the price you pay.
Yes, COD is available nationwide. You pay the rider when your parcel arrives. Please check the parcel in front of the rider where the courier allows it.
Check the size guide on each product page. If you are between sizes or unsure, WhatsApp us on 0370 1769681 with your usual size and we will tell you honestly whether it will fit. We would rather help you choose than handle a return.
Yes. Unstitched khaddar has a 15 day window, stitched pieces have 7 days. The item must be unworn, unwashed, with tags attached and in its original packaging. Unstitched fabric that has been cut cannot be returned.
Three unstitched pieces: the shirt fabric, the trouser fabric and a printed shawl. The suit is not stitched — you get the fabric to have it tailored as you like.
Yes. Every product page states exactly what the piece is made of — khaddar, raw silk, silk or rabbit wool blend — and what comes in the set. If anything is unclear, ask us before ordering.
Once your parcel is booked with the courier we send you the courier name and tracking number on WhatsApp.
Yes, free of charge any time before the parcel is dispatched. Once it has been booked with the courier it must be handled as a return instead.
Message us on WhatsApp at 0370 1769681 with the quantity and the pieces you want, and we will send you a price.